Services

Raise a service ticket, if you require service or spare parts.

GTE service

We ensure the technology systems we build surpass industry standards and reflect the highest degree of excellence. Our highly skilled team will work to offer turnkey solutions that meet your needs. More than that, we’ll be by your side from conception to installation and are readily available for any ongoing maintenance you may need. 

If you require service or spare parts, please raise a service ticket.

Consultation & 3D Scan

On-site consultation to determine your requirements and concept. Engineering and consulting "troubleshooting" service for hard-to-fix problems and 3D Reality Site Capture.

Design & Develop

In-house plant and equipment design with 3D CAD drafting and engineering will provide the perfect solution, tailor-made to Australian or international conditions. Use of world-leading manufacturing techniques, including “bolt-together” technology, making repairs easier and replacement parts faster to obtain.​

Manufacture & Test

Our state-of-the-art manufacturing methods offer one-off builds to complete turnkey plants. The pre-commissioning and test running of all equipment before it leaves our Ballarat facility.

INSTALL & COMMISSION​

Our experts are on-site at any location during installation and commissioning.

Operate & Monitor

We collect key system performance metrics at periodic intervals over time to ensure your production is maximised whilst providing your team full support 24/7.

Train & Empower

We will train your team to operate and maintain our technology. We are by your side and readily available for any ongoing maintenance, upgrades or “rapid response” breakdown. Our Microsoft HoloLens Service allows your local technicians to stay connected with us.